FAQ

Texihome order delivery usually starts with 1 to 5 business days of processing time, and shipping then takes approximately 7 to 12 business days after processing. Delivery timelines may vary due to customs clearance or carrier capacity. You will receive a tracking email as soon as your order leaves our fulfillment network.

Texihome international shipping is available to select countries, and shipping rates plus delivery timing are calculated at checkout based on your exact location. International customers are responsible for any duties, taxes, or customs fees charged on arrival.

Texihome order changes and cancellations must be requested immediately because we process orders quickly for dispatch. If you need to modify or cancel an order, contact our team right away; once the warehouse has processed the order, we can no longer make changes.

Texihome return policy allows most items to be returned within 30 days of delivery for a refund if you are not satisfied with the purchase. Customers are responsible for return shipping costs unless a return is required because of a confirmed product issue.

Texihome returns and exchanges can be started by contacting support with your order number and delivery details so the team can confirm the request and share the correct return instructions. Once your return is approved, you will receive the next steps needed to send the item back.

Texihome refund processing usually takes 5 to 7 business days after the returned item reaches the warehouse and passes inspection. Refund funds are sent back to the original payment method used for the order.

Core Texihome bedding uses 100% long-staple cotton on the sheet body and pillowcase panels (closures and elastics may use other materials). Long-staple cotton provides durability and breathability compared to lower-grade alternatives. Selected premium sets also use fine single-ply construction to improve softness and drape.

Texihome bedding should be washed in cool or warm water with a mild liquid detergent to help preserve cotton fibers and surface softness. Avoid bleach and fabric softeners, tumble dry on low heat, and remove the bedding promptly to reduce wrinkles.

Selected Texihome products carry OEKO-TEX certification. Certification status varies by product — check the individual product page or contact support for specific certification details before ordering.