FAQ

Texihome order delivery usually starts with 1 to 3 business days of processing time, and international shipping then takes about 7 to 15 business days depending on destination. You will receive a tracking email as soon as your order leaves our fulfillment network.

Texihome international shipping is available to select countries, and shipping rates plus delivery timing are calculated at checkout based on your exact location. International customers are responsible for any duties, taxes, or customs fees charged on arrival.

Texihome order changes and cancellations must be requested immediately because we process orders quickly for dispatch. If you need to modify or cancel an order, contact our team right away; once the warehouse has processed the order, we can no longer make changes.

Texihome return policy allows most items to be returned within 30 days of delivery for a refund if you are not satisfied with the purchase. Customers are responsible for return shipping costs unless a return is required because of a confirmed product issue.

Texihome returns and exchanges can be started by contacting support with your order number and delivery details so the team can confirm the request and share the correct return instructions. Once your return is approved, you will receive the next steps needed to send the item back.

Texihome refund processing usually takes 5 to 7 business days after the returned item reaches the warehouse and passes inspection. Refund funds are sent back to the original payment method used for the order.

Texihome sheets use 100% Cotton across core bedding lines because long fibers create a smoother, stronger, and more breathable fabric than short-staple alternatives. Selected premium sets also use fine single-ply construction to improve softness and drape.

Texihome bedding should be washed in cool or warm water with a mild liquid detergent to help preserve cotton fibers and surface softness. Avoid bleach and fabric softeners, tumble dry on low heat, and remove the bedding promptly to reduce wrinkles.

Texihome OEKO-TEX product information is listed on qualifying textile lines, and those products meet testing standards designed to screen for harmful substances in finished fabrics. If you need certification details for a specific item, contact support before ordering.